Privacy Policy

Welcome to Foliage Flair Shop! At gardens-plants.com, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases from our global gardening community.

Our plants may thrive in diverse conditions—from acid soils to coastal environments—but our approach to your privacy is consistently secure and transparent across all our operations.

1. Information We Collect

We collect information that helps us provide our services and enhance your gardening experience:

• Personal Identification Information: Name, email address, shipping address, and phone number when you create an account or place an order.
• Payment Information: Credit/debit card details (processed securely through our payment gateways), PayPal account information. We do not store full card details on our servers.
• Technical Data: IP address, browser type, device information, and pages visited on our site.
• Gardening Preferences: Information about your plant interests, soil types, and growing conditions that you voluntarily share with us.
• Communication Records: Correspondence when you contact our customer service team.

2. How We Use Your Information

Your information helps us cultivate a better experience for you:

• Process your orders and deliver plants suited to your region’s growing conditions
• Provide personalized recommendations based on your gardening interests (e.g., Australian natives, plants for clay soils, air-cleaning plants)
• Improve our website functionality and product offerings
• Communicate with you about orders, products, promotions, and gardening tips
• Prevent fraud and enhance the security of our website
• Comply with legal obligations and enforce our terms of service

3. Data Sharing and Disclosure

We value your trust and only share your information in limited circumstances:

• Service Providers: We share information with trusted third parties who assist us in operating our website, processing payments, and delivering your plants worldwide (excluding restricted Asian countries and remote regions).
• Legal Requirements: We may disclose information when required by law or to protect our rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, customer information may be transferred as a business asset.
• With Your Consent: We may share information with other parties when we have your explicit consent.

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

Your data’s security is as important to us as the quality of our plants:

• We implement appropriate technical and organizational measures to protect your personal information
• All transactions are protected with advanced SSL encryption technology
• Payment card details are processed through secure, PCI-compliant payment gateways
• We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy
• Data is stored on secure servers with limited access

5. Your Rights

As a valued member of our gardening community, you have the right to:

• Access and receive a copy of your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information, subject to certain legal obligations
• Object to or restrict the processing of your information
• Data portability—receiving your data in a structured, machine-readable format
• Withdraw consent at any time where we rely on consent to process your information

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

Like a well-tended garden, our website uses cookies to help it function optimally:

• Essential Cookies: Required for basic functions like processing payments and managing your shopping cart
• Analytical Cookies: Help us understand how visitors interact with our website
• Functional Cookies: Remember your preferences (e.g., plant preferences, region)
• Advertising Cookies: Display relevant ads for plants and gardening supplies based on your interests

You can control cookies through your browser settings. However, disabling某些 cookies may affect your experience on our website, particularly during the checkout process.

7. International Data Transfers

As we serve a global community of plant enthusiasts (with some regional shipping restrictions), your information may be transferred to and processed in countries outside of your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

8. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new effective date.

10. Contact Us

Thank you for trusting Foliage Flair Shop with your gardening needs and your personal information. We’re committed to helping your garden—and your privacy rights—flourish.

Happy Gardening!
The Team at Foliage Flair Shop